"PHAT SUP" by Supmaran
"PHAT SUP" by Supmaran
Stand-up Paddle Board Designed in Switzerland. Extra-thick 20cm for high buoyancy. 350cm long. Strap channels and rings for mounting on Supmaran frames. 200kg carrying capacity.
Scope of delivery:
1 Board
1 Backpack
1 Paddle
1 Pump
1 Leash
1 Repair Kit
Delivery & Shipping
Unfortunately, shipping such large and heavy packages is quite expensive. We cover about 50-70% of the shipping costs, which range between 175 and 280 EUR!
We ship the goods on the next business day after payment is received from our warehouses in Austria and the USA. Shipping within the EU usually takes 2-4 business days with the parcel service DPD, and within Austria approximately 2 business days. For shipping to third countries, please send us an email so that we can offer the best shipping rate.
Warranty & Guarantee
Under the statutory warranty, we replaced all parts that were already present upon acceptance. This also includes those that only manifest at a later point in time.
If the product does not meet expectations, we must be informed immediately, but no later than 14 days after receipt. A return will then be agreed upon with corresponding deductions depending on the degree of use. We ask for your understanding that we cannot offer a 100% refund for goods that are no longer in their original packaging. We always strive for amicable solutions! Please also note that we cover 50% of the freight costs. This means that if a return shipment is made for non-urgent reasons, we can retain these costs.
If the return is made because defects caused by us affect the goods in such a way that they cannot be used as described, a 100% refund is a matter of course.
We provide a 3-year warranty for all parts that show corrosion, provided the boat is used and maintained as described here. Fabric coverings and inflatable floats are excluded from the warranty. These are considered wear parts.
